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Our Policies

Dr. Victoria adjusting patient

Non-refundable First Visit Deposit

A $50 non-refundable deposit is required to schedule your first visit. Upon arrival, this deposit will be applied toward your initial evaluation.

Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in our day that could have been filled by another client. As such, we require 24 hours’ notice for any cancellations or changes to your appointment. Clients repeatedly providing less than 24 hours’ notice, or missing appointments, will be charged a cancellation fee at the per-visit rate to the card on file.

Financial Policy

All payments are due at the time of service. Clients are required to keep a credit/debit card on file. Our office accepts cash, credit cards and debit cards, including HSA and FSA.

Insurance Policy

Your insurance company only pays for chiropractic care when they decide something is wrong with you; even then, it has to meet their very specific guidelines. The majority of insurance companies do not focus on prevention of dis-ease or proactive wellness!

What many in America call “health” care is actually “sick” care, where doctors are quick to suppress symptoms with a potion or lotion without digging further for an underlying cause. If that potion or lotion doesn’t seem to do the trick, surgery is often suggested as a quick fix without regard for the body as a whole. If you have an insurance policy, it may help pay for some of your sick care expenses but rare are the policies that pay for services that support you in maintaining or improving your health!

In addition, most insurance companies do not cover chiropractic care for children. We are not willing to exclude this important segment of our population. It is easier (and often much less expensive!) to grow healthy children than to repair damaged adults.

We’ve decided not to accept insurance because most companies are not congruent with our philosophy of health and what is really needed for the body to remain adaptable and heal. We do not want any outside companies telling us what we can or cannot do for you, your family and our community!

Read more about our insurance policy »

Awaken Chiropractic Center is committed to a salutogenic model of health and gentle, specific nervous system-centered care. Insurance companies are mechanistic, seeing you as something with parts that only need to have work done when you are “broken.”

If you know your insurance policy covers out-of-network chiropractic care, we will gladly provide you with a detailed receipt for reimbursement at their discretion. You must be willing to file the claim yourself.

You have the option to take advantage of our flexible health investment packages that meets your budget and lifestyle when not filing an insurance claim.

Most clients discover chiropractic care to be extremely cost effective and affordable, long-term. It is impossible to quantify the amount of money saved by not skipping work due to illness and injuries that often do not occur because you’ve chosen a conscious, wellness lifestyle that includes chiropractic care.

Cumulatively, the care you receive at our office will likely be much more affordable and more functionally effective both physically and energetically than alternative treatments such as pain medications or invasive surgeries from which your body has to continue to heal (and which may not resolve your initial concern). Cash, debit, credit, HSA and FSA cards are accepted in our office. We are always open to having honest conversations about care plan financing and will do what we can to help.

Nervous System-Centered Care

In order for us to best support you in reaching your health goals, it is ideal for you to receive care on a regular basis. Nervous system-centered chiropractic care recognizes that stress is inevitable and that adjustments build upon each other to upgrade the human operating system.

It is beneficial for you to have a long-term relationship with your chiropractor. We value consistency and are here to support you.

Read more about nervous system-centered care »

In an effort to make living the wellness lifestyle as easy and affordable as possible, we offer wellness packages (for those who have completed their restorative phase) specific to you and your family to save you time and money. This is an opportunity for you to keep investing in your health and will be discussed with you in person based on your unique situation.

Yoga Policy

Please be sure to arrive at least 10 minutes before class begins; we’ll be starting promptly at the posted time to respect everyone’s busy schedule.

Bring your mat, water bottle and a towel. If you don’t have a mat, please let us know before you arrive.

Classes are cancelled one hour prior to start time if no one is registered so be sure to let us know when you’re coming!

Registration required. Limited to 5 participants.

Drop in rate: $20. Packages available!

Book Today

Contact us today to schedule.


Awaken Chiropractic Center Policies | (772) 763-1311