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Payments and Policies at Awaken Chiropractic Center

Port St Lucie chiropractor Dr. Robert attending to male patient

First Visit Deposit

A $111 non-refundable deposit is required to schedule your first visit. Upon arrival, this deposit will be applied toward your initial evaluation.

Payment Policy

Payment is due at the time of service. All clients are required to keep a credit/debit card on file.

For your convenience, we accept cash, credit cards and debit cards, including HSA and FSA.

We are always open to having an honest conversation about financing. Flexible health investment care plans and packages are available to help meet your budget and lifestyle. Wellness memberships are available to those who have completed their foundational care and are ready to keep building on the progress already made.

Insurance Policy

Awaken Chiropractic Center is committed to providing gentle, specific, nervous system-centered care for families. Insurance companies remain archaically mechanistic, seeing their insured as something with individual parts that only need to have work done when they are “broken.”

We’ve decided not to participate with commercial health insurances because our goals for you and your family often far exceed the limitations placed on you by insurance companies.

Additionally, most insurance companies are not congruent with our philosophy of health and what is truly needed for the brain and body to remain adaptable and experience true health.

If you know your insurance policy offers benefits for out-of-network chiropractic care, we will gladly provide you with a detailed receipt/superbill for reimbursement at their discretion. You must be willing to file the claim yourself.

The care you receive at our office will likely be more affordable and effective long-term, both physically and energetically, than western treatments such as pain medication and invasive surgeries from which your body has to continue to heal, and that may not resolve your initial concern.

What many in America call “health” care is actually “sick” care, where doctors are quick to suppress symptoms with a potion or lotion without digging further for an underlying cause or reason behind the symptom the body is expressing. If their pill or cream doesn’t seem to do the trick, surgery is often suggested as a “quick fix,” often without regard for the message the symptom is trying to relay.

Unfortunately, most insurance companies do not pay for proactive wellness or the prevention of dis-ease. Many only pay for chiropractic care when there is physical pain or structural dysfunction; even then, it has to meet their very specific guidelines to be considered a covered benefit. Rare are the policies that pay for care that supports you in maintaining or improving your health!

In addition, most insurance companies do not cover chiropractic care for children. With a thorough understanding of the repercussions of birth trauma, we are not willing to exclude this important segment of our population.

“It is easier to build strong children than to repair broken men.”

- Frederik Douglass

Most clients find chiropractic care to be an affordable, long-term option to support optimal function. It is impossible to quantify the amount of money saved by not skipping work due to illness and injuries that are often reduced or prevented by a conscious, healthy lifestyle that includes chiropractic care.

Cancellation Policy

Your appointment time is reserved just for you. When a visit is canceled late or missed without notice, it limits our ability to offer that time to another client who may be waiting for care.

For this reason, we require at least 24 hours’ notice for any appointment changes or cancellations.

Clients who provide less than 24 hours’ notice, or miss appointments without communication, will be charged a cancellation fee equal to the per-visit rate, billed to the card on file.

We value your time and energy, and ask for the same in return so that we may continue to serve each client with the presence and care they deserve.

Running Late?

We understand – life happens! If you’re running behind, please text us at 772-763-1311 as soon as possible so we can adapt and continue to provide exceptional care.

To honor and respect others’ time and scheduled appointments, late arrivals may require a shortened visit.

Thank you for partnering with us to maintain a timely, organized space for all who walk through our doors!

No Cell Phones

Awaken Chiropractic Center is more than just another stop in your day; it’s the place you’ve chosen for connection, clarity, and healing. We’ve intentionally created this environment to support presence, not distraction.

While we understand that life doesn’t pause when you walk through the door, we ask that you please silence and put away your phone while you’re in the office. 

Instead of scrolling or working if you have to wait – stop. Take a breath. Observe your body. Read something inspiring. Watch your child play.

Prepare your nervous system to receive the care it came here for. Your body deserves this pause. 

If you need to take a call during your visit, step outside; doing so helps preserve a calm, focused, healing environment for everyone in the space.

Thank you for honoring both your care and the collective energy of this office by being fully present!

Office Guidelines for Children

Our office was created for children and families. To maintain a peaceful, safe, and healing space for everyone, we kindly ask parents and guardians to stay with their children at all times, whether in the restroom, waiting room, or treatment rooms. Encouraging children to use indoor voices and guiding them away from running, climbing on furniture, or any disruptive behavior helps maintain a calm environment for all.

The designated kids’ play area is meant for contained, respectful play, and we ask that toys remain there and are returned after use.  While our team is here to support your visit, supervision of children is the responsibility of their parents or guardians. If a child becomes too active or disruptive, we may ask you to step outside briefly to help your child settle before continuing the visit.

We appreciate your understanding and cooperation in helping us create a calm, caring space where every client feels safe, supported, and respected!

Let’s Start Your Healing Journey Today

Your health is your greatest asset—and you deserve to thrive, not just survive. At our office, we believe in proactive, natural care that empowers you to take control of your well-being before crisis hits. Don’t wait until symptoms become overwhelming. Let’s work together now to support your body’s incredible ability to heal and restore. Your journey toward vibrant health begins here.

CONTACT US

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Awaken Chiropractic Center Policies | 772-763-1311