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Our Policies

Dr. Victoria adjusting patient

Non-refundable First Visit Deposit

A $79 non-refundable deposit is required to schedule your first visit. Upon arrival, this deposit will be applied toward your initial evaluation.

Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in our day that could have been filled by another client. As such, we require a 24-hour notice for any cancellations or changes to your appointment. Clients repeatedly providing less than a 24-hour notice, or missing appointments, will be charged a cancellation fee of the per-visit rate to the card on file.

Financial Policy

All payments are due at the time of service. Clients are required to keep a credit/debit card on file. Our office accepts cash, credit cards and debit cards, including HSA and FSA.

Insurance Policy

Your insurance company only pays for chiropractic care when there is physical pain or physical dysfunction; even then, it has to meet their very specific guidelines. Believe it or not, the majority of insurance companies do not focus on proactive wellness or the prevention of dis-ease!

What many in America call “health” care is actually “sick” care, where doctors are quick to suppress symptoms with a potion or lotion without digging further for an underlying cause or message the body is expressing. If their potion or lotion doesn’t seem to do the trick, surgery is often suggested as a quick fix without regard for the body as a whole.

If you have “health” insurance, it may help pay for some of your expenses but rare are the policies that pay for care that supports you in maintaining or improving your health!

In addition, most insurance companies do not cover chiropractic care for children. Understanding the repercussions of birth trauma, we are not willing to exclude this important segment of the population. It is easier (and often much less expensive!) to grow healthy children than to repair damaged adults.

We’ve decided not to participate with commercial health insurances because our goals for you often far exceed the limitations placed on you by the insurance company; additionally, most companies are not congruent with our philosophy of health and what is truly needed for the brain and body to remain adaptable and heal.

Read more about our insurance policy »

Awaken Chiropractic Center is committed to a salutogenic model of health and gentle, specific nervous system-centered care. Insurance companies remain archaically mechanistic, seeing you as something with individual parts that only need to have work done when you are “broken.”

If you know your insurance policy offers benefits for out-of-network chiropractic care, we will gladly provide you with a detailed receipt (superbill) for reimbursement at their discretion. You must be willing to file the claim yourself.

Most clients discover chiropractic care to be extremely cost effective and affordable long-term. It is impossible to quantify the amount of money saved by not skipping work due to illness and injuries that often do not occur because you’ve chosen a conscious, wellness lifestyle that includes chiropractic care.

Cumulatively, the care you receive at our office will likely be much more affordable and more functionally effective both physically and energetically than alternative treatments such as pain medications or invasive surgeries from which your body has to continue to heal (and which may not resolve your initial concern). Cash, debit, credit, HSA and FSA cards are accepted in our office. We are always open to having honest conversations about care plan financing and will do what we can to help. Flexible health investment packages are available to meet your budget and lifestyle when requesting documentation to file an insurance claim.


Nervous System-Centered Care

In order for us to best support you in reaching your health goals, it is ideal to receive adjustments on a regular basis. Nervous system-centered chiropractic care recognizes that stress is inevitable and that adjustments build upon each other to upgrade the human operating system and develop greater bandwidth.

It is often extremely beneficial to have a long-term relationship with your chiropractor. We value consistency and are here to support you.

Read more about nervous system-centered care »

In an effort to make living the wellness lifestyle as easy and cost-effective as possible, we offer wellness memberships (for those who have completed their restorative phase) specific for you and your family to save time and money. These wellness memberships are an opportunity to keep investing in your health at a lower value exchange and will be discussed in person.

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Awaken Chiropractic Center Policies | (772) 763-1311